Terms and Conditions

Website terms

Terms and Conditions

These terms describe the general rules for using the Caterers Near Me marketplace.

Marketplace role

Caterers Near Me provides tools for discovering catering businesses, viewing profiles, submitting enquiries and managing listings. Unless explicitly stated otherwise for a particular transaction, Caterers Near Me is not the caterer, venue, event organiser or party delivering the food and services. The agreement for catering services is between the customer and the caterer.

Accounts and acceptable use

Users must provide accurate information, keep account credentials secure and use the website lawfully. You must not attempt to access another user’s account, interfere with the website, upload malicious code, scrape protected areas, submit fraudulent enquiries, impersonate a business or use the platform to harass others.

Listings and vendor responsibilities

Caterers are responsible for the accuracy of their business details, service areas, menus, prices, availability, photographs, certificates and claims. Prices marked “from” are starting indications unless a final written quote states otherwise. Vendors must have the rights needed to upload content and should keep licence and contact information current.

Customer responsibilities

Customers should provide truthful event information and confirm the final menu, guest count, venue, timing, equipment, service staff, transport, taxes, payment schedule, cancellation terms and refund conditions directly with the caterer. Customers should not assume that an enquiry, favourite or profile availability indication creates a confirmed booking.

Reviews and user content

Reviews must reflect genuine experiences and should be relevant, respectful and free from confidential information. We may moderate, refuse or remove content that appears fraudulent, abusive, unlawful, promotional, irrelevant or unsupported. Users grant the marketplace permission to display submitted content for operating and promoting the service.

Verification and third-party information

A verification label means that specified information was reviewed using the process available at the time. It is not a guarantee of future performance, food safety, availability or legal compliance. Public-source information may become outdated and should be reconfirmed before booking.

Payments and disputes

Where payments are handled directly between customer and caterer, Caterers Near Me is not responsible for collecting, holding or refunding those payments. Where an integrated payment service is offered, additional payment terms may apply. Users should retain written quotes, invoices and communications. Disputes should first be raised with the other contracting party.

Availability and liability

The website may be changed, suspended or unavailable for maintenance, security or technical reasons. To the extent permitted by law, Caterers Near Me is not liable for indirect loss, event disruption, caterer performance, third-party content or decisions made solely from a listing. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Changes, suspension and governing terms

We may update these terms and may suspend accounts or remove content that breaches them. Continued use after an update indicates acceptance of the revised terms. The final governing-law and dispute provisions should be completed to match the legal entity operating the live marketplace and reviewed by a qualified professional before launch.

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