Privacy Policy

Last updated: 15 August 2026

This Privacy Policy explains how Catering Near Me collects, uses, stores and protects personal information when you use our website, submit an enquiry, create or manage a caterer listing, contact us, or otherwise interact with our services.

We are committed to handling personal information responsibly and transparently.

1. Who We Are

Catering Near Me operates an online catering directory that helps users discover and contact caterers based on location, cuisine, dietary preference, event type and other relevant criteria.

For privacy-related questions, requests or concerns, please contact us through the contact details provided on our website.

2. Information We May Collect

Depending on how you use the website, we may collect the following information.

Information provided by customers and visitors

This may include:

  • Name
  • Email address
  • Telephone or WhatsApp number
  • City and locality
  • Event location
  • Event date
  • Guest count
  • Type of event
  • Cuisine preferences
  • Dietary preferences
  • Budget information
  • Message or enquiry details
  • Any other information you choose to provide

Information provided by caterers

Caterers who submit, claim or manage a business listing may provide:

  • Business name
  • Contact person’s name
  • Telephone number
  • WhatsApp number
  • Email address
  • Business address
  • City and area
  • Website
  • Social media profiles
  • Business description
  • Cuisine information
  • Dietary options
  • Service types
  • Menu information
  • Images
  • FSSAI or other business information
  • Account and login details

Information collected automatically

When you use the website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location
  • Date and time of visits
  • Cookie and analytics information

The exact information collected will depend on the services and technologies enabled on the website.

3. How We Use Personal Information

We may use personal information to:

  • Provide and operate the catering directory
  • Display relevant caterer listings
  • Process customer catering enquiries
  • Allow users to contact caterers
  • Process new business listing applications
  • Review and approve caterer profiles
  • Create and manage vendor accounts
  • Allow caterers to update their listings
  • Send account and password-related emails
  • Respond to enquiries and support requests
  • Improve the website and search experience
  • Prevent spam, fraud or misuse
  • Maintain website security
  • Understand how visitors use the website
  • Meet legal or regulatory requirements

We do not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted by law.

4. Customer Enquiries and Quote Requests

When you submit an enquiry for catering services, we may collect information about your event and contact details.

This information may be made available to selected caterers so they can respond to your request.

The information shared may include details such as:

  • Your name
  • Telephone or WhatsApp number
  • Email address
  • Event location
  • Event date
  • Number of guests
  • Food preferences
  • Event requirements

Only provide information that you are comfortable sharing with relevant caterers.

Caterers receiving an enquiry are responsible for how they subsequently process personal information provided to them.

5. Caterer Listings

Some caterer information displayed on the website may be:

  • Submitted directly by the caterer
  • Provided by an authorised representative
  • Added from publicly available business information
  • Updated through a listing claim or vendor account

Business contact information may include publicly available telephone numbers, addresses, websites and other details intended for customers to use.

If you own or represent a listed business and believe information is incorrect, outdated or should be removed, please contact us.

6. Listing Claims and Vendor Accounts

A caterer may apply to add or claim a business listing.

When an application is approved, we may create or link a WordPress user account so that the caterer can manage their profile.

Account information may include:

  • Name
  • Email address
  • Username
  • Password credentials
  • Listing ownership information

Passwords are handled through WordPress authentication systems. We do not display users’ passwords to website administrators.

Users are responsible for keeping their account credentials secure.

7. WhatsApp and Telephone Contact

The website may include telephone and WhatsApp links that allow visitors to contact caterers or Catering Near Me directly.

When you use these services, your interaction may also be governed by the privacy policies and terms of your telephone provider, WhatsApp or Meta.

We are not responsible for the independent privacy practices of those external services.

8. Cookies

The website may use cookies and similar technologies.

Cookies can be used for purposes such as:

  • Keeping users signed in
  • Remembering preferences
  • Website security
  • Measuring website traffic
  • Understanding how pages are used
  • Improving website performance

Some cookies are necessary for the website to function.

Where required, non-essential cookies should only be used after appropriate consent has been obtained.

You can also control cookies through your browser settings.

9. Analytics

We may use website analytics services to understand how visitors use Catering Near Me.

Analytics information may include page visits, device information, approximate location, traffic sources and user interactions.

Where analytics involves non-essential cookies or similar technologies, appropriate consent mechanisms should be used where required.

10. Legal Basis for Processing

Depending on the circumstances, we may process personal information because:

  • It is necessary to provide a service you have requested
  • You have given your consent
  • We have a legitimate interest in operating and improving the directory
  • We need to comply with a legal obligation
  • It is necessary to protect our rights, users or website

The appropriate legal basis may differ depending on the type of information and the reason it is being processed.

11. Who We May Share Information With

Personal information may be shared with:

  • Caterers responding to customer enquiries
  • Website hosting providers
  • Email service providers
  • Website developers or technical service providers
  • Analytics providers
  • Security and anti-spam services
  • Professional advisers
  • Regulators or authorities where legally required

We do not sell personal information to third parties.

Service providers should only receive the information reasonably necessary to perform their services.

12. Third-Party Websites

Catering Near Me contains links to third-party websites, including caterer websites and social media profiles.

We do not control those websites and are not responsible for their privacy practices.

Users should review the privacy policy of any third-party website before providing personal information.

13. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may vary.

For example:

  • Customer enquiries may be retained for customer service, fraud prevention and record-keeping purposes.
  • Vendor account information may be kept while an account remains active.
  • Business listing information may remain published while the listing is active.
  • Contact form submissions may be retained for a reasonable period to deal with the enquiry.
  • Legal and accounting information may need to be retained for longer periods where required by law.

Information that is no longer required may be deleted, anonymised or securely archived.

14. Data Security

We take reasonable technical and organisational measures to protect information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website or internet transmission can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their own passwords, devices and accounts.

15. Your Privacy Rights

Depending on the data protection law that applies to you, you may have rights relating to your personal information.

These may include the right to:

  • Ask what personal information we hold about you
  • Request a copy of your personal information
  • Ask us to correct inaccurate information
  • Request deletion of information in certain circumstances
  • Restrict certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request transfer of information where applicable
  • Raise a concern with an appropriate data protection authority

To exercise a privacy right, please contact us through the contact details available on the website.

We may need to verify your identity before processing certain requests.

16. Business Listing Corrections and Removal Requests

If you own or represent a catering business shown on Catering Near Me, you may contact us to request:

  • Correction of inaccurate information
  • Updating of contact information
  • Claiming of the listing
  • Removal of inappropriate images
  • Removal of a duplicate listing
  • Removal of the business listing where appropriate

We may ask for reasonable evidence that you are authorised to act for the business.

17. Children’s Privacy

Catering Near Me is intended for adults arranging catering services and for catering businesses.

We do not knowingly seek to collect personal information directly from children.

If you believe that a child has submitted personal information to the website without appropriate permission, please contact us.

18. International Processing

Some hosting, email, analytics or technology providers may process information outside the country in which you live.

Where required, appropriate safeguards should be used when personal information is transferred internationally.

19. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • The website changes
  • New features are introduced
  • Our data practices change
  • Legal or regulatory requirements change

The latest version will be published on this page together with the updated date.

20. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or want information about a caterer listing corrected or removed, please contact us through our website:

Catering Near Me
Contact page: /contact/

Please include enough information for us to understand and respond to your request.

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